Payments
Payment Information | Silverbirch Canoes
Secure and Easy Payments
At Silverbirch Canoes, we want to make your purchasing experience as smooth and secure as possible. We use Stripe, a leading online payment processor, to ensure all transactions are safe, fast, and hassle-free.
Accepted Payment Methods
We accept a variety of payment methods to give you flexibility when shopping with us:
- Credit & Debit Cards
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- China Union Pay
- Digital Wallets
- Apple Pay
- Google Pay
- Buy Now, Pay Later Options
- Klarna (Flexible payment plans available, subject to eligibility)
How Payments Work
- Select Your Canoe & Accessories – Browse our collection and add your items to the cart.
- Proceed to Checkout – Choose your preferred payment method.
- Secure Payment Processing – Your payment is processed securely through Stripe.
- Order Confirmation – Once your payment is successful, you’ll receive a confirmation email with your order details.
Security & Privacy
- We do not store any credit card details on our servers. All transactions are handled through Stripe’s encrypted and secure platform.
- Your personal information is never shared or sold to third parties.
- We comply with GDPR and other data protection regulations to keep your details safe.
Refunds & Cancellations
- If you need to make changes to your order or request a cancellation, please contact our team as soon as possible.
- Refunds will be processed to your original payment method and may take 3-5 business days depending on your bank.
- For more details, please check our Refund & Return Policy [link to policy page].
Need Assistance?
If you have any questions regarding payments, feel free to reach out to our support team:
📧 Email: [email protected]
📞 Phone: +44 (0)1953 455666
We also offer Klarna -
At checkout, choose klarna and it'll take you through the steps
If you have any further questions or need assistance, feel free to contact our friendly customer support team. We're here to help!
Opening hours: Monday - Friday 0900-1700.
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